Cookies Policy

Understanding how we use cookies and similar technologies

This Cookies Policy explains how Luntrix uses cookies and similar technologies to enhance your experience on our platform. By using our website, you consent to our use of cookies in accordance with this policy.

What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work more efficiently and provide useful information to website owners. Cookies help us remember your preferences, analyze how you use our platform, and improve your overall experience. They can be either session cookies, which are deleted when you close your browser, or persistent cookies, which remain on your device for a set period.

How We Use Cookies

Luntrix uses cookies for several important purposes. Essential cookies are necessary for the basic functioning of our platform and cannot be disabled. Performance cookies help us understand how visitors interact with our website by collecting information about which pages are visited most frequently and identifying any error messages. Functionality cookies remember your preferences and settings to provide a personalized experience. We also use cookies for analytics to improve our services and understand user behavior patterns.

Types of Cookies We Use

We categorize our cookies into several types based on their purpose. Strictly necessary cookies are essential for the website to function properly and cannot be disabled. These include cookies that enable basic functions like page navigation and access to secure areas. Performance cookies collect anonymous information about how visitors use our website, helping us identify areas for improvement. Functionality cookies allow the website to remember choices you make and provide enhanced features. Targeting cookies may be used to deliver relevant content and advertisements based on your interests.

Third-Party Cookies

Some cookies on our platform are set by third-party services that we use to enhance functionality and analyze usage. These may include analytics services like Google Analytics, which help us understand how visitors use our website. Social media platforms may also set cookies when you interact with social sharing buttons or embedded content. We do not control these third-party cookies, and their use is governed by the privacy policies of the respective third parties. We recommend reviewing these policies to understand how your information may be used.

Cookie Management and Control

You have several options for managing cookies on our platform. Most web browsers allow you to control cookies through their settings, including the ability to view, delete, and block cookies. You can also set your browser to notify you when cookies are being set and choose whether to accept them. However, please note that disabling certain cookies may affect the functionality of our website and your user experience. We provide a cookie consent banner that allows you to accept or decline non-essential cookies when you first visit our platform.

Essential Cookies

Essential cookies are fundamental to the operation of our platform and cannot be disabled. These cookies enable core functionality such as secure login, shopping cart functionality, and basic website navigation. They are typically set in response to actions you take, such as logging in or filling out forms. Essential cookies do not store any personally identifiable information and are necessary for the website to function properly. Without these cookies, certain features of our platform would not work, and you may not be able to access all areas of the website.

Performance and Analytics Cookies

Performance cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. These cookies gather data about which pages are visited most frequently, how long visitors stay on each page, and whether they encounter any error messages. This information helps us identify areas for improvement and optimize our platform for better user experience. Performance cookies do not collect information that identifies individual visitors, and all data is aggregated and anonymous.

Functionality Cookies

Functionality cookies allow our website to remember choices you make and provide enhanced, personalized features. These cookies may store information such as your language preference, region, or username to provide a more tailored experience. They may also be used to remember settings you've applied, such as volume levels or text size preferences. Functionality cookies help us provide a more convenient and personalized experience by remembering your preferences across different visits to our platform.

Targeting and Advertising Cookies

Targeting cookies may be used to deliver more relevant content and advertisements based on your interests and browsing behavior. These cookies track your visits across different websites and may be used to build a profile of your interests. This information is used to deliver targeted advertising that is more relevant to you and to limit the number of times you see the same advertisement. We work with trusted advertising partners who are committed to responsible advertising practices and user privacy.

Cookie Consent and Your Choices

When you first visit our platform, you will see a cookie consent banner that explains our use of cookies and allows you to make choices about which types of cookies you accept. You can choose to accept all cookies, decline non-essential cookies, or customize your preferences. Your choices are remembered for future visits, and you can change your preferences at any time through our cookie settings. We respect your choices and will only use cookies in accordance with your consent.

Data Protection and Privacy

We are committed to protecting your privacy and ensuring that our use of cookies complies with applicable data protection laws. The information collected through cookies is used in accordance with our Privacy Policy and is protected by appropriate security measures. We do not use cookies to collect personally identifiable information without your consent, and we limit the collection and use of data to what is necessary for the purposes described in this policy.

Updates to This Policy

We may update this Cookies Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the "Last Updated" date at the bottom of this policy and notify you through our platform or email. We encourage you to review this policy periodically to stay informed about how we use cookies and your options for managing them. Your continued use of our platform after any changes constitutes acceptance of the updated policy.

Browser-Specific Information

Different web browsers handle cookies in different ways, and the process for managing cookies may vary depending on your browser and device. Most modern browsers provide settings that allow you to control cookies, including options to view, delete, and block cookies. You can usually find these settings in the browser's preferences or options menu. We recommend checking your browser's help documentation for specific instructions on managing cookies and privacy settings.

Mobile Device Cookies

When you access our platform from a mobile device, cookies and similar technologies may be used to optimize your mobile experience. Mobile browsers may handle cookies differently than desktop browsers, and some mobile apps may use alternative tracking technologies. We ensure that our mobile experience respects your privacy preferences and provides the same level of control over cookies as our desktop platform. Your cookie choices are synchronized across all devices when you use the same browser or account.

Contact Information

If you have any questions about our use of cookies or this Cookies Policy, please contact us through our contact form or email us at privacy@Luntrix.com. We are committed to transparency and will be happy to explain how we use cookies and help you manage your preferences. You may also have the right to lodge a complaint with your local data protection authority if you have concerns about our cookie practices.